Current opportunities
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Are you a relationship manager or fundraiser looking for a role with impact across vital community services for youth, families, women and children?
Excited by the chance to join a trusted brand at the start of an exciting new chapter?
Looking for a truly flexible role where you can work alongside exceptional leadership, build meaningful connections and make a difference across the state?
If you’re proactive, collaborative and motivated to drive revenue that helps programs and services reach more Queenslanders in need, you’re in the right place.
This role is an opportunity to drive sustainable revenue growth which will create a direct impact on youth homelessness and support other vulnerable people in our community.
Heart Talent is delighted to partner with this Brisbane-based charity to find the newest member of their caring, humble yet driven team.
WHAT’S ON OFFER
permanent, full-time role
0.8 FTE ie 4 days/week will be considered
flexible working arrangements to suit your life and other commitments
salary $120k + super
boost your take home pay with salary packaging benefits
hybrid working including 2 days in a modern Fortitude Valley office
join a newly formed team under exceptional fundraising leadership
enjoy working with a new brand and new strategy for growth
autonomy and scope to build something new and make your mark
drive revenue that will go directly to expanding community support services
join a stable, respected organisation with an inclusive, friendly culture
ABOUT THIS OPPORTUNITY
This is more than a fundraising job — it’s a chance to play a key role in a truly impactful, client-focused organisation that delivers life-changing care, support and education to tens of thousands of Queenslanders each year.
Reporting to the Head of Fundraising and working collaboratively with colleagues across community fundraising, events, marketing, communications and grants; the purpose of this role is to generate revenue through meaningful donor relationships — ensuring vital programs and services can reach more Queenslanders in need.
With the support of exceptional leadership, compelling stories of impact and a strong, trusted brand, this role will see you:
lead the delivery of the organisation’s major gifts and bequests strategy
play a key role in a major donor campaign which will deliver immediate impact for youth homelessness
work with an engaged community of supporters and identified prospects
nurture new and existing relationships
deliver an exceptional donor experience at every touchpoint
manage donor pipelines, budgets, reporting and analysis
collaborate with colleagues on campaigns and collateral
help to create a culture of fundraising that matches the scale of community need
engage authentically in the community including donor visits and events.
This role will involve occasional work outside of standard office hours and irregular regional travel.
ABOUT YOU
You’re an experienced fundraiser or relationship manager with a proven track record of nurturing relationships and securing financial support.
You bring a confident, thoughtful and values-driven approach to relationships and philanthropy.
You’re someone who can engage authentically with a wide range of stakeholders.
You’re comfortable managing campaigns, pipelines and reporting processes.
You steward with care and ask with confidence; balancing strategic and analytical thinking with attention to detail and follow through.
You might be working in major gifts, mid-level giving, donor development or another area of fundraising, philanthropy or the not-for-profit sector.
Whatever your background, you’re ready to step into an important philanthropy role and you’re motivated by the impact you can have. We’d love you to bring:
a degree in fundraising, philanthropy or a related field
a minimum of five years’ experience in a similar role
a proven track record achieving revenue targets
exceptional interpersonal and written communication skills
strong research and analytical skills
an authentic, caring and humble approach, balanced with motivation and drive.
Experience in major gifts or bequests fundraising would be beneficial but is not essential.
The successful candidate will be required to provide (or obtain) a National Police Certificate and current Blue Card (working with children). A valid Queensland Driver License is a requirement for this role.
INTERESTED?
Great! We’re looking forward to receiving your application and connecting with you.
Questions and enquiries can be directed to hello@hearttalent.com.au. Please note this email address is for enquiries only — please apply online.
Important information for applicants: The hiring team would like to receive a short cover letter (one page) along with your CV. Please submit these as one (1) combined document.
Heart Talent is committed to responding to every applicant.
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Do you believe in the power of data? Want to use your Salesforce CRM experience to create an exceptional, thoughtful customer/supporter experience while also impacting thousands of lives?
If you value true flexibility and freedom in your job and want to work with an organisation that encourages new ideas and genuinely cares about people and community, keep reading.
We’re looking for someone who lives and breathes data and customer experience.
If you thrive leading CRM strategy and working with internal stakeholders to leverage data to create best-in-class customer experience which improves engagement and impact, you’re in the right place.
Heart Talent is excited to partner with this respected NFP brand to find the right person to lead their data strategy and supporter experience initiatives in this newly-created role.
WHAT’S ON OFFER?
permanent full time role
WFH 3 days a week, 2 days in office
$90-95k + super
boost your take home pay with salary packaging
positive, energetic culture that celebrates innovation and creativity
experienced, driven, high-performing team
structured reward and recognition program
additional leave options
health and wellbeing initiatives
generous parental leave and support
‘work from anywhere’ flexibility
focus on your growth with a dedicated professional development fund
relaxed, pet-friendly workplace.
ABOUT THIS OPPORTUNITY
If you love working at the intersection of CRM/data strategy, thoughtful communication and impact for the community, this role was made for you.
Your work will directly contribute to programs that change lives — from connecting volunteers with communities in need to ensure supporters see the real-world difference they help create.
Even better — you’ll have the freedom to explore new ideas, test fresh approaches and make your mark in a highly flexible environment that encourages and celebrates innovation.
Working as part of an energetic, driven team and collaborating with stakeholders across the organisation, you’ll be the central link between supporter care, data strategy, fundraising and engagement.
Reporting to the Director of Fundraising, you’ll deliver initiatives that improve the supporter experience, strengthen data integrity and enable meaningful, respectful engagement with donors, volunteers and community partners.
You’ll oversee the CRM (Salesforce) strategy; champion best practice in supporter care, privacy and data governance; and use actionable insights to help the organisation connect with and grow its community of supporters.
Key responsibilities include:
supporter care, ensuring all interactions are respectful, timely and meaningful
overseeing and evolving the CRM strategy and integration with digital platforms
turning supporter data into actionable insights
leading and guiding a highly-capable team of two (supporter care and Salesforce admin)
collaborating with teams to design and improve supporter journeys
maintaining dataintegrity and usability across systems
championing privacy compliance, data governance and risk management
empowering internal teams with tools/guidance to create supporter-centric experiences
ensuring accurate data connections with Power BI.
ABOUT YOU
You’re a data champion who’s naturally collaborative and enjoys helping others understand and harness the power of data.
You understand and care about customer/supporter experience and know how to use data to create meaningful, personalised interactions.
You love using data strategy to drive results and are excited to share your knowledge to build capability across the organisation.
You’re an open-minded, creative problem solver who loves trying new things and finding better ways of doing things.
You’re confident working with Salesforce CRM and can balance technical know-how with strong communication and leadership skills.
You have strong knowledge of data privacy legislation and compliance requirements (Privacy Act, GDPR principles).
INTERESTED?
Great! We’re looking forward to receiving your application and connecting with you.
If you’d like to include a cover letter, please include it as page one of your CV (one document per application, please).
Questions and enquiries can be directed to hello@hearttalent.com.au.
Please note this email address is for enquiries only — please apply online.
Heart Talent is committed to responding to every applicant.
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Make your work matter and your relationships count.
If you care about people and impact — and you know how to build and nurture lasting relationships — this role was made for you.
Yes, this is another job ad. But this is *not* just another job. It’s an opportunity to:
join the team tackling one of the biggest public health challenges of our time
work alongside truly exceptional leaders and fundraisers
grow your career with a remarkable organisation
enjoy a high trust, high performance and flexible environment (WFH 3 days/week).
If you’re a fundraising, philanthropy or customer experience specialist who truly cares about people and thrives providing exceptional experience, keep reading.
Heart Talent is delighted to partner with this small but mighty organisation to find the newest member of their team.
Perhaps you’re working in fundraising and you’re ready for your next step, curious and keen to learn more and grow in new areas. You might be an established customer experience specialist looking to bring your exceptional interpersonal, communication and relationships skills to the nonprofit sector.
Either way, you’ve got great instincts with people. You’re the kind of person who follows up, checks in, and genuinely wants to make a difference. This job will give you the chance to do that every day while also working to grow the organisation’s major donor and regular giving programs, alongside your fundraising peers.
If you want to be part of a movement and serve a highly-engaged community of donors and supporters while growing revenue and impact, this is a place where you will thrive.
WHAT’S ON OFFER
permanent full time role
northern beaches location
hybrid WFH/office 3 days/2 days
salary $90-95k + super
boost your take home pay with salary packaging
ABOUT THE OPPORTUNITY
This is a hands-on, relationship-focused role that blends donor/customer care, donor stewardship and campaign coordination. You’ll be working on a flagship fundraising campaign, while identifying opportunities to help grow regular giving and major donor programs.
Reporting to the Head of Fundraising Campaigns and Donor Relations in a small, tight-knit team, your role will have the following focus areas.
Supporter experience and engagement – managing email and phone enquiries, social media engagement and community management and SMS communications (especially during the flagship campaign), welcome and thank you calls and general stewardship and engagement activity to deepen supporter relationships.
Major donor and regular giving program coordination – helping to steward key supporters, contribute to relationship plans.
Donor journeys and communications – collaborate with marketing to understand and improve the donor journey and develop and deliver onboarding and retention communications.
Strategic and research support — analysis and research in the CRM database to identify and leverage growth opportunities, track and report on revenue streams.
Campaign and event support – organise small-scale events and donor experiences to build strong relationships with supporters.
ABOUT YOU
You’re confident, organised, curious and kind. You’re comfortable working independently — making calls to donors, nurturing relationships, coordinating campaign logistics and working with a CRM. Equally, you also thrive when collaborating with others. You’ll enjoy working with colleagues across marketing and fundraising on donor journeys, identifying opportunities and growing revenue over time.
We’d love you to bring:
at least 4 years’ in fundraising, supporter care or high-level customer experience
exceptional communication and interpersonal skills
a natural way with people and ability to build relationships with warmth and empathy
strong organisational skills and the ability to juggle tasks and priorities
a proactive and self-directed work style and willingness to pitch in wherever needed
experience using a CRM system and working with data
a desire to learn and grow in a fast-paced, small team environment
strong emotional intelligence and personal resilience.
Experience in a nonprofit or fundraising environment is ideal but not essential — what matters most are your communication and relationship skills; positive, team-focused mindset; and adaptability.
INTERESTED?
Excellent - we’re looking forward to receiving your application!
If you’d like to include a cover letter, please include it as page one of your CV (one document per application, please).
Questions and enquiries can be directed to hello@hearttalent.com.au.
Please note that this email address is for enquiries - applications should be submitted using the link on this page.
Heart Talent is committed to responding to every applicant.