Current opportunities
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Are you a customer-focused leader working in healthcare, aged care, community services or disability service delivery?
Looking for an opportunity to join an established, well-resourced organisation during an exciting period of growth?
If you’re an empathetic and commercially-savvy service manager with excellent people skills and a commitment to collaboration and person-centred care, you’re in the right place.
Heart Talent is delighted to partner with this community-focused not-for-profit organisation to find a service manager to join their team.
We’re looking for a natural communicator and relationship builder who thrives working with diverse stakeholders to ensure customers receive high-quality care and support for independent living, wellbeing and community connection, while expanding service reach and impact within the Toowoomba community.
Working alongside customers and their families, carers and other providers; this team delivers holistic care through contemporary, responsive models of support.
If you’re looking for an opportunity to make an impact today and play a role in shaping the future, this is it.
WHAT’S ON OFFER
permanent, full time role
$115-120k + super
boost your base salary with salary packaging benefits
Toowoomba location
EAP for staff and their families
early access to pay
professional development
paid parental leave
ABOUT THIS OPPORTUNITY
This role will see you:
deliver people, operational and financial outcomes
lead a stable, dedicated team
build strong relationships with customers and their families
ensure best practice person-centred care and support
play a key role in expanding impact through new locations and service delivery models
develop and manage budgets and ensure cost effective use of resources
oversee customer funding and expenditure
handle feedback effectively and drive improvements where necessary
ensure compliance, manage risk and reporting to relevant government agencies.
You’ll enjoy working in an open, fair and positive culture, supported by internal resources and highly-engaged and committed leadership.
You’ll oversee service delivery in Toowoomba and attend semi-regular meetings in Brisbane.
ABOUT YOU
You’re a strong communicator and relationship builder with great people skills and experience leading a team and service delivery in the human services sector.
You’re collaborative, empathetic and enjoy working with diverse stakeholders to achieve outcomes.
We’d love you to bring:
tertiary qualifications in a related field
3-5 years’ experience in a similar service delivery role
demonstrated understanding of contemporary approaches in disability or other person-centred support models
proven experience leading a dispersed team
strong written communication skills including reports, proposals and submissions
ability to lead, motivate and empower a team
Ideally you have this experience too, although we’re happy to support your development in:
commercial acumen including an ability to plan and manage budgets and allocate resources in a complex environment
knowledge of NDIA/NDIS legislation and funding.
OTHER KEY REQUIREMENTS
Open class driver’s license
Blue Card/Exemption Card (or ability to obtain)
NDIS Clearance to Work (must obtain and hold during employment)
INTERESTED
Great! We’re looking forward to receiving your application and connecting with you.
If you’d like to submit a cover letter, please include it within your CV ie one document per application please.
Questions and enquiries can be directed to hello@hearttalent.com.au. Please note this email address is for enquiries only. Please apply online.
Applications will be reviewed as they are received, we envisage commencing interviews on or around 9 March.
Heart Talent is committed to responding to every applicant.
We work with employers who are committed to fostering an inclusive and diverse workplace. We know a variety of perspectives leads to better ideas, stronger teams, and an enriched workplace culture. We welcome and encourage applications from people of all backgrounds, including but not limited to Aboriginal and Torres Strait Islander peoples, people of diverse cultural and linguistic backgrounds, people with disabilities, neurodivergent people, people from the LGBTQIA+ community, and individuals across all age groups.
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Are you a proactive, organised and detail-oriented marketing and events professional looking for a job that’s purposeful and flexible?
Want to be part of the team that supports quality of care outcomes for cancer patients and their families?
Got experienceworkingremotely and an independent, accountable working style?
Will you thrive in a busy, varied role where you can be responsible for a range of different tasks and play a support role in a small team?
Sound like you? If you’re available to start in late February on a 6 month contract, keep reading!
WHAT’S ON OFFER
6 month contract (with possible extension)
$75-80k + super (pro rata)
100% remote, WFH role within SE Queensland
flexible start/finish times within 8am to 5pm
Heart Talent is delighted to partner with this small not-for-profit organisation which supports a community of highly-accomplished members, patient-focused best practice and national and international health policy.
Working closely with the Events and Marketing Project Manager, you’ll be responsible for:
supporting the coordination of two major events (annual meeting, conference, workshop)
supporting the coordination of online webinars (educational)
working closely with a PCO (professional conference organiser)
daily management of event-related tasks in EventsAir
writing and publishing website content (Squarespace)
writing and sending email communications (Campaign Monitor)
writing and publishing social media content (Twitter, with opportunity to own this)
managing member enquiries (inbox)
processing member applications and renewals, receipting payments
accurate record and data management, supporting reporting requirements
providing professional administrative support and undertaking ad hoc tasks as required.
ABOUT YOU
You’re a highly-organised and accountable person who loves getting things done.
You’re happy to take instruction, confident asking the right questions and can work independently with initiative.
You are a master multitasker – able to keep multiple projects on track without missing a beat.
You have experience working on business events (conferences, workshops, webinars).
You have strong writing skills and experience marketing events (email, social, web).
Perhaps you’ve worked for a PCO or events business — or in a business events and marketing team.
You enjoy variety in your work days — from managing tasks in EventsAir to brainstorming ideas; liaising with venues and suppliers; sourcing event elements; getting creative in Canva; updating website content in Squarespace and managing an email inbox.
You have a service mindset and care about getting all of the little details right.
You have previous experience using the following software/tools:
Microsoft Office
EventsAir
Campaign Monitor
Squarespace
CANVA
Zoom / Zoom Webinars
You’re available to start work 1-2 weeks after interview.
INTERESTED
Excellent - we’re looking forward to receiving your application!
Please apply ASAP, interviews commence 11 February.
A cover letter is not required but if you’d like to include one, please include it as page one of your CV (one document per application, please).
Questions and enquiries can be directed to hello@hearttalent.com.au
Please note that this email address is for enquiries only - applications must be submitted using the button on this page
Heart Talent is committed to responding to every applicant.